Complaint to the European Union Consumer Authority against WhatsApp
In Europe, WhatsApp implemented a privacy policy in January that allowed data to be shared with Facebook.
Brussels: WhatsApp's new privacy policy has become the center of discussion in India and the issue has reached the courts. The same thing happened in Europe. The European Consumer Organization and eight other members opposed WhatsApp's policy and filed a complaint with the European Union.
In Europe, WhatsApp implemented a new privacy policy in January. Under the new policy, Facebook was allowed to share WhatsApp data. There was sporadic opposition, but now the matter has reached the European Union. Eight members from the European Consumer Organization and beyond slammed WhatsApp over the new privacy policy issue, calling it unreasonable.
The European Consumer Organization and eight members have complained to the European Commission as well as the European Consumer Authority. It recommends taking action by declaring WhatsApp's new policy unconstitutional. WhatsApp forces customers to implement a new privacy policy, the petition said. Fed up with frequent notifications, WhatsApp creates an environment where users accept the policy.
The complaint said that forcing the adoption of a policy by giving repeated notifications is a violation of the right to choose. Members called it an illegal commercial activity and asked them to take appropriate action. Facebook, on the other hand, said that members of the European Union had misinterpreted the matter. The company has no such purpose. The privacy policy has been changed to provide better service to the customers.
WhatsApp's new privacy policy has also sparked controversy in India. At one point, WhatsApp issued a notification to close the accounts of those who did not accept the new privacy policy, which led to a number of people accepting the policy. The same thing is happening now in European countries, so there are widespread complaints.
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